Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Site Control Panel you can find a comprehensive Help section offering a myriad of articles and commonly asked questions. They are contributed by our support team of experienced technicians. Just fill in your question and our clever software will offer you the most suitable answer.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of educational video tutorials that detailedly explain how to tackle a typical issue associated with your Linux cloud services account. You will find the video lessons in the Help Center section.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 client care service and include a one–hour response guarantee. Our competent support engineers will be at your disposal 24–7 and will settle any problem that you could possibly run into within maximum 1 hour after the trouble ticket submission. In the majority of instances, a reply will be provided to you in less than 20 minutes.